SYSTEMS EXPERIENCE

Applications       Backup/Recovery –    Arcserve, Arcserve IT, PowerQuest DriveImage, Symantec Ghost, Veritas Netbackup
Communication -        Chameleon NFS, IRMALAN client, PacerLink, PacerTerm, Procomm, Reflections,
                                  Relay Gold, VersaTerm Pro
Office Clients -           Microsoft Office Suite, Microsoft Project, Lotus Notes, WordPerfect
Mail (Administrator)-  Exchange Server 2003, Sendmail

Languages         ABAP/4, Assembler, C, Clipper, COBOL, DBaseIII, FoxBase+, DOS batch, FORTRAN, Oracle (7.x, 8.x), Pascal, RDB, SQL, Visual Basic

 Hardware         AT&T Definity system, Cisco routers, Compaq Proliant Servers(4000-7000), Compaq DLT Arrays, Dell PowerEdge Servers, Dell Fibre PowerVault, HP‑9000 server, MTI Fibre Storage Units, Livingston Portmaster, Quantum Tape Library, Synoptics Concentrator, Terminal servers (IP, LAT), Ungermann‑Bass Intelligent Hubs.

 Networks         AppleTalk/LocalTalk, DECnet tunneling, Ethernet, Frame Relay, Novell, PathWorks, TCP/IP, Token Ring, Wireless Networks

Platforms (OS)   Macintosh OS, UNIX, HP-UNIX, Linux, VMS, Microsoft Windows (3.x, 9x, NT, 2000, XP), Microsoft Windows Server (NT 3.51/4.0, 2000, 2003, Small Business)

EMPLOYMENT

FEB 1997 – PRESENT     Powell Consulting, Raleigh, North Carolina

Information Technology Specialist

  • Technology Project Manager on 1.2M Building Project responsible for planning and installation of Nortel Phone System, Fiber and Voice trunk for communication between buildings, Security camera deployment with viewer access from TCP/IP network, Local Area Network configuration, and Wireless Access Point installations

  • Website Administrator for clients with responsibilities including:  Content management/updates, email account management, site design updates, and End User Training

  • Installed and Administrator for multiple Windows Small Business Server 2003

    • All installations are configured with Exchange 2003 as primary mail server

    • Some Exchange installations are configured for external access via Outlook Web Access, and Mobile Device Access (Pocket PC)

  • Installed and Administrator for multiple Windows 2000 Servers

    • Server installations included initial Primary Domain Controller setup and Active Directory Configuration

  • Built custom servers for businesses based upon client business requirements

    • Servers included tailored automatic backup and virus scan jobs that email customer with all job statuses

  • Built custom desktops for businesses and home users

  • CAT-5 Wire installations in completed office locations

  • Data recovery service on both home and business based desktops

  • Image restoration back to OEM initial configuration for Home based desktops

SAP Consultant - Tivoli (Research Triangle Park)

  • Trained Personnel on SAP R/3 22D - 31H Basis Activities and procedures including:  Installation, Disaster Recovery, CCMS, OSS/SAPRouter configuration, and System Tuning

  • Created documentation matrixes of supported SAP R/3 configurations based upon various Operating Systems and Database Applications

  • Installed SAP 22D - 31H instances for training and development

DEC 1996 – PRESENT    Reichhold Chemicals, Research Triangle Park, North Carolina

Information Technology Analyst

  • Installed SAP R/3 4.7 instance for prototype and demo

  • Technical Project Manager/Implementer for OSISoft Database Application Migration from Windows NT 4.0 platform onto Windows XP Professional/Windows Server 2000 platforms at Remote Plant locations in North America and Mexico

  • Responsible for managing BASIS and Technical resources supporting multiple SAP R/3 46C and SAP BW 21C installations

  • Responsible for SAP R/3 46C Transport Landscape Design and Management

  • Implemented Microsoft Active Directory integration into SAP Enterprise Portal

  • Designed and configured SAP Enterprise Portal screens

  • Technical Manager/Designer for Corporate Headquarters Wireless Access Point Deployment

  • Technical Project Leader for annual external Audit of SAP Reliability and Security Compliance, conducted by Deloitte and Touche for Reichhold (2004, 2003)

Senior SAP Basis Administrator

  • Responsible for Administering multiple SAP R/3 3.1I Installations

  • Developed and Managed Transport landscape for SAP R/3 3.1I Development, Test, and Production Instances

  • Managed Live upgrade and migration of SAP R/3 31I Installation Durham, NC to SAP R/3 46C  Release in Sacramento, CA

  • Migrated Live SAP R/3 31I Installation from Durham, NC to Netherlands

  • Designed and implemented 1 terabyte (1 TB) SAN Solution for SAP R/3 with an Oracle Standby Server as backup node for Disaster Recovery.  Solution also used Automated Tape Library with custom scripts for tape duplication and administrator notifications

  • Developed automated scripts to verify SAP R/3 operational status and notify Basis Team or Network Team of system unavailability

  • Successfully implemented Euro Conversion of  SAP R/3 systems for compliance with European markets

  • Configured SMTP Gateway for communications between SAPOffice users and standard Internet E‑mail addresses

  • Installed and maintained SAP R/3 4.0B Installation for Human Resources

  • Tested Database Cluster (NT Enterprise Server) running with 2 nodes as the central instance and Compaq Fibre Channel storage systems

  • Implemented Remote Printing from SAP R/3 to mobile field representatives

  • Tested and implemented on-line backup strategy for the SAP Oracle database utilizing Cheyenne ArcServe 6.0 and Compaq DLT arrays(48GB/hr)

  • Responsible for managing LAN/WAN connections for SAP communications including connectivity with SAP AG OSS(Foster City, CA), and Client End-Users

  • Developed disaster site recovery plan using hotsite redundancy with DataWarehousing options

  • Implemented Oracle Standby Server for Production 31I environment, reducing recovery time from 13 hours to 90 minutes during a Disaster Recovery event

  • Responsible for hardware maintenance and upgrades on the Compaq Proliant and Dell Poweredge servers comprising the SAP environment.

  • Upgraded SAP R/3 2.2D installation to SAP R/3 3.1H Installation

FEB 1995 – NOV 1996    Technology Solutions Company, Chicago, Illinois

SAP Technical Project Leader

  • Developed project plan for SAP R/3 system roll-out covering Prototyping, Testing, and Production phases

  • Worked with hardware vendors and customer to size production equipment and plan disaster recovery scenarios

  • Responsible for training customer’s Technical team on SAP R/3 System operations

  • Coordinated all Development Teams' activities in IMG and Workbench Organizer

  • Responsible for coordinating MIS Applications teams activities on: Interfaces to Legacy systems, Data conversions and Batch input for the SAP R/3 system.

SAP Basis Consultant

  • Certified ABAP/4 2.2 (03/95), Advanced Administration R/3 3.0 (09/96), Workbench Organizer 3.0 (09/96), Workload Analysis (10/96), ABAP/4 & System 3.0 Delta training (10/95), all SAP R/3 System 2.2 Administration tracks (06/95)

  • System manager for HP‑9000 computer running SAP R/3 Oracle instance under UNIX 10.01

  • Upgraded HP‑9000 OS from 9.04 to 10.01

  • Completed SAP installations/upgrades on HP‑9000 servers:

  • (installs: 2.2A, 3.0AD; upgrades: 2.2A‑D, 3.0A-E)

  • Designed and installed Ethernet LAN with dial-up TCP/IP/PPP connectivity

  • Configured WAN connection via Frame Relay utilizing Cisco Router.

JUN 1994 - JAN 1995      E. I. DuPont de Nemours Company, Charlotte, North Carolina

Automotive Sales Representative

  • Completed DuPont Sales/Marketing courses for managing competitive accounts

  • Completed in-house and hands-on field training programs for automobile refinishing

  • Supported automotive accounts from Roanoke, VA through Kinston, NC with computer system knowledge (Novell, Automotive Shop Applications).

NOV 1993 - MAY 1994     E. I. DuPont de Nemours Company, Greensboro, North Carolina

Systems Specialist

  • Completed Digital’s training classes for RDB support under VMS

  • Coordinated installation of RDB financial application for East Coast based DuPont Manufacturing plants

  • Responsible for: coordinating system work of nationwide team, evaluating network environments at plant sites for WAN connectivity, and maintaining security standards in accordance with corporate guidelines

MAR 1992 - OCT 1993   E. I. DuPont de Nemours Company, Martinsville, Virginia

System Analyst

  • Responsible for establishing WAN connectivity to corporate computer center for Martinsville plant via DECnet tunneling

  • VMS system manager for AppleTalk for VMS and PathWorks

  • Network Administrator for AppleTalk and Ethernet based workstations

  • Updated Plant Phone switching equipment with AT&T Definity system supporting 1000 extensions.

Electrical Maintenance Section Leader

  • Completed OSHA required courses for Plant operations involving Hazardous materials and High voltage work

  • Managed 3 shops of UNION electrical engineers responsible for 40% of electrical work done on plant site

JUL 1989 - FEB 1992       E. I. DuPont de Nemours Company, Wilmington, Delaware

Senior Computer Analyst

  • Member of Corporate Guideline LAN environment group

  • Worked with Apple, Compaq, Digital, DCA, Fox Software, IBM, and Microsoft as a Beta tester for various products and hardware

  • Implemented region wide 3270 access to VTAM via 802.2 gateways

  • Designed and installed new data and voice network for New York Marketing office

  • Trained hotlines for support of networked sites and applications

  • Provided hotlines with 3rd level support for: DOS, Windows, and Macintosh clients.

  • Administrator for Novell and AppleTalk WAN.  Novell network comprised of 33 fileservers connected across locations in Georgia, Delaware, New York, and Virginia.  AppleTalk network comprised of 90 zones connected via DECnet tunneling to remote sites

  • Certified by Apple as an AppleTalk Support Coordinator

  • Developed cross-platform network database application for IBM and Macintosh clients.

 

EDUCATION            Augusta State University, Augusta, Georgia
BS in Computer Science, 1989

 MILITARY               United States Military Academy, New York
USMA Cadet, 1984-1986, Honorable Discharge

 REFERENCES         Available upon request

Word copy of Resume